Project Quality Management Checklist

1. Developing Quality Assurance Plan

• Identifying customer's requirements
• Identifying formal quality control techniques
• Identifying metrics to measure each quality criterion
• Measuring deliverables to identify if quality standards are being met
• Monitoring results to define compliance with quality standards
• Bringing plan in accordance with the Project Plan
• Reviewing plan with project manager, delivery manager, and customer (sponsor)
• Signing off QAP by both project manager and delivery manager on a document control form
• Signing off QAP by customer on a personal acceptance document

2. Inspecting Project Quality

• Defining quality acceptance criteria for reviewing and test ing project deliverables
• Ensuring that the project sponsor and the team are in agreement throughout the project
• Recognizing employees for participation in problem resolving and process improvement
• Keeping records of the quality problems, recommendations, and actions by Quality Assurance Manager
• Conducting quality improvement sessions between the QA Manager and the project team

3. Improvement

• Developing solutions to supplying problems and exploring opportunities for improvement
• Analyzingthe following corrective actions detect potential reasons of problems
• Customer complaints
• Fault Logs
• Work operations
• Processes
• Project records
• Reporting problems and recommended corrective actions to project manager
• Monitoring recommended corrective actions by project manager
• Controlling corrective actions to be followed up to completion
• Documenting and submitting for consideration all recommended modifications and improvements to the methodology
• Developing preventing actions in the plan including:
• Determining potential non-conformities and their reasons
• Evaluating the actions required to prevent the occurrence of non-conformities
• Defining and implementing the actions required
• Keeping recorded the results of the actions taken
• Reviewing the preventive actions taken

4. Measurement

• Collecting the metrics defined in the plan
• Reporting the metrics in the monthly...

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