Debt Collector's Solution – To Do List for Debt Collectors

Services of the debt collector help organizations and individuals collect payments for overdue orders, loans, accounts and other debts. Usually the debt collector works in call centres or office environments. He may travel around the community and collect goods or money from debtors on behalf of his clients. The debt collector may perform such tasks as follows:

Categorizing tasks and using templates

The workflow of the debt collector requires good organization and proper allocation of the tasks. These tasks should be organized into categories with possibility to add subcategories. Then, the debt collector will get task lists in task tree view. Such hierarchical task structure helps better manage the workflow, plan tasks and perform daily duties. By using task management software, debt collector can create task tree view and break tasks into categories and subcategories. The software allows to build any number of subcategories and add task lists according to the defined goals. For example, the debt collector can create a new category "Debt collection template" which contains an action list for debt collocation. The goal is to collect debts so he can use this template every time when receiving a new order from the client. The template may have the following tasks:

The debt collector can make templates for any kind of activity. He can create category "Templates" and put there all task templates, checklists and action lists. Task management software allows to copy tasks and to-do lists each time when the debt collector uses a template or checklist for a new client.

Creating debtor database

For the debt collectors and especially for debt collection agencies it is necessary to register incoming orders and create database which would contain detailed information about debtors and ongoing debts. By using categories and tasks in task management software, the debt collector can create debtor database and register new orders. For example, in the category "Debtors" he can add subcategories "Debtor 1", "Debtor 2", "Debtor 3", and so on. In each subcategory there can be specified a debt collection action list, attached to the tasks legal documentation, task comments, note, and other.

Tracking debts by due dates

To be always aware of payment due dates and debt deadlines, the debt collector needs to get the task list which displays detailed information about the debtors in the database. By tracking a debtor's payment due date and debt deadline, he can find tasks showing which debts are still outgoing, when actions were made to collect them and what he can do to settle the debts. The debt collector can use task management software to track tasks related to debts. Each task of the software has Due Date field which can be used as a payment due date; Estimated Time field which can be used as a debt deadline; Actual Time field which can be used as a pay-off date.

Choosing the right software for the debt collector

If you are a debt collector , you can choose one of the following task management products depending on your specific needs:

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